HEADSUP IS FREE
Everyone should be able to track their organisational LEADER score, without it costing a cent
As you delve deeper into the world of Engaged Agents and your needs evolve, more insightful data becomes paramount.
You'll want to obtain detailed ratings connected to Teams, Leaders, and Lines of business. Additionally, the inclusion of predictive insights will help you understand how to effectively address agent churn through your own personalized Machine Learning model.
Within contact centers, employee wellness has emerged as a crucial focus area. As you progress in your approach, you can seamlessly integrate employee wellness functionality into your system.
Our pricing structure offers various modules, bundled into pricing tiers, with a monthly agent license fee. You have the flexibility to pay these fees annually in advance or on a monthly basis.
What level is right for me?
The basic free version is great for companies that are unsure if employee engagement measurement is right for them. If a company wants to test it out to see if they like the software or if a company score is all they are looking for in order to report at executive level.
How do I get more reporting ?
As companies want to start to make a difference and drive change within their business they start to select additional packages.
The enterprise package is for companies that want to integrate HeadsUp data into other areas of their business, API data integration and Customer Success programs help to scale at this level.
How do I get started ?
We will begin in this chapter by dealing with some general quantum mechanical ideas. Some of the statements will be quite precise, others only partially precise. It will be hard to tell you as we go along which is which, but by the time you have finished the rest of the book, you will understand in looking back which parts hold up and which parts were only explained roughly.
Get to know us and the LEADER score methodology
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Personalise your platform and get deeper insights at a more granular level.
Powerful Machine Learning models built on your company data along with guided recommendations to improve engagement at your company.
Integrate HeadsUp and LEADER into your broader business. Customise your solution and receive white-glove customer success